Sewer Backup Repair in Edmonton
Stop using water, check if neighbours are affected, then call us. We find the cause and get your line flowing.
- ✓ 24/7 emergency line
- ✓ Serving Edmonton and area
Signs you need this
- Water or sewage coming up through the basement floor drain
- Toilets gurgling or bubbling when other fixtures drain
- Every drain in the house slow at once
- A sewage smell in the basement
Sewer backing up? Do this now
- Stop using water. Don’t flush, shower, or run the dishwasher or washer. Everything you drain can come back up.
- Don’t pour chemicals down the drain.
- Check if your neighbours are affected. If they are, the problem may be in the city main.
- Call. If it’s the main, call EPCOR. If it’s just your house, call us.
Your line or the main?
In Edmonton, homeowners are responsible for sewer lines on their property, including the backwater valve. EPCOR is responsible from the property line to the main. EPCOR won’t reimburse plumbers’ fees, so it’s worth checking with neighbours first.
If only your house is backing up, the problem is most likely in your own line: roots, a blockage, a crack or a sag.
What we do
We clear the line to get wastewater flowing out, then run a camera to see what caused it. Tree roots can grow into sewer service lines and cause backups, especially in older clay lines. If the pipe is damaged, we’ll show you the options: lining, pipe bursting or replacement.
The cleanup
Sewage in the basement needs proper cleanup. Our sister company Water Damage Edmonton handles sewage removal, cleaning and drying, while we deal with the line.
Stop the next one
- Fix the cause in the line.
- Consider a backwater valve. Backwater valves were not required in Edmonton homes built before 1989. EPCOR’s subsidy pays up to $800 for eligible Edmonton homes. See backwater valve installation and the subsidy, step by step.
- Check your insurance. Repairs to service lines on your property aren’t typically covered by a basic homeowner’s policy. Many insurers now require a backwater valve for sewer backup coverage. See who pays for your sewer line.
Our process
Find the cause
Roots, a blockage, a broken pipe, or a problem in the city main.
Clear the line
Get wastewater flowing out again.
Camera inspection
See what caused it, so it doesn't happen again.
Fix and prevent
Repair the line if needed, and consider a backwater valve.
Questions people ask
Is it my line or the city's?
If neighbours are backing up too, it may be the city main. EPCOR is responsible from the property line to the main. If only your house is affected, the problem is more likely in your own line.
Should I pour drain cleaner down?
No. Chemicals won't clear roots or a broken pipe, and they make the water more hazardous for anyone who has to work in it.
Who cleans up the basement?
We fix the line. Our sister company Water Damage Edmonton handles sewage cleanup and drying.
How do I stop it happening again?
Fix the cause in the line, and consider a backwater valve. EPCOR's subsidy pays up to $800 for eligible Edmonton homes.
Talk to us today
Call, or send a few details and photos and we will get back to you.